Privacy Statement

Introduction

To value and respect our customers’ privacy, BitiCodes undertakes to collect and process all user data with the utmost care, abiding by all relevant privacy laws and regulations.

The following Privacy Statement contains details on how BitiCodes (a.k.a. the Data Controller) collects, stores, processes, or uses your Personal Data. We do all of our data collection and processing inasmuch as the functioning of our website(s) necessitates it and in accordance with all applicable privacy laws.

You may encounter several legal terms in this Privacy Statement. Please refer to Section 4, “Definitions,” for more information about the meaning of each term.

BitiCodes reserves the right to amend or update the present Privacy Statement without prior notice to the Customer. Make sure you are always familiar with the latest version of this document.

Please use the Contact Us form to let us know if you have any questions or concerns about how we collect or handle your data.

How Do We Handle Your Personal Data?

In this section, we will go over what we consider to be your Personal Data and how we collect, store, and use it.

Definition

The term “Personal Data” refers to any details or information that is uniquely identifiable as yours. For example, your name, email address, physical address, copies of your identity documents, phone number, videos or images of your face, or audio recordings of your voice are all considered Personal Data.

What Personal Data Do We Collect?

Through your usage of our website, we may collect some of your Personal Data. This includes:

About the Data Controller and Their Processing of Your Personal Data

To all intents and purposes, BitiCodes acts as the Data Controller in this case, as we are the ones collecting and processing your Personal Data when you use our website(s).

We only collect the data essential to our website’s proper functioning and follow all applicable legal guidelines in the process, including the GDPR. We only collect and process data following what is permitted and/or required by law.

Below we have outlined the different reasons why we may collect and process your data, which are to be considered the legal processing grounds in this case:

Why BitiCodes Collects Users’ Personal Data and How We Use It

Please note that while BitiCodes may collect your Personal Data, we are not the ones storing it. Instead, after we connect you with a third-party broker, the latter is responsible for your data. The brokerage we assign you to will contact you and establish all necessary communication channels you can use to contact them. If you want to opt out of data collection and have your Personal Data removed from their database, contact them directly.

Below you can find out how we use any Personal Data of yours that we may collect while providing services to you.

Registration and Communication

If you fill in our registration form or use the Contact Us form to get in touch with us, we have to process your Personal Data to complete your registration or answer your query. In this case, we use your data to fulfil a contractual obligation, and you provide your consent.

Special Offers and Promotions

With your consent, we may process your Personal Data to inform you about special offers and promotions BitiCodes is organising that you may be interested in.

Website Improvements and Security

Using our right to data collection out of legitimate interest, we might process your Personal Data to learn about our website’s performance and improve its features and security for a better user experience in the future.

Cookies

In this section, we will briefly review the use of cookies on BitiCodes as it relates to your Personal Data. You can refer to our dedicated Cookie Policy for further details.

Definition

Cookies are simple text files that function as individual identifiers for each site visitor. When you access our website, our server sends the unique cookie code to your device, whether that is a computer, phone, or tablet. The file is then stored and used by our website to recognise you the next time you visit.

Uses

Cookies are essential to the proper functioning of any modern website. They help us understand how our users interact with our website so that we may improve it in the future.

You can deactivate cookies from your browser settings. Nevertheless, bear in mind that without cookies, you might not have access to some or all features of our website.

Types of Cookies

The BitiCodes website uses the following types of cookies:

Storing Your Personal Data

BitiCodes has records of your Personal Data only for as long as it is necessary to provide you the services you request of us. As previously established, BitiCodes does not store your Personal Data. Instead, we relay it over to our affiliate partner brokerages, who need it in order to provide you with the financial services advertised on our website. Our partners undertake to collect and process your Personal Data in accordance with all relevant privacy laws and not to share it with any third parties without your consent.

Protecting Your Personal Data

We exercise the utmost care when handling your Personal Data. Our website uses appropriate safety measures to ensure the security of the data you share with us. Thanks to various precautions, your Personal Data is safeguarded against unauthorised access.

Access to your Personal Data is restricted only to the minimum personnel required to provide you with the services you request via our website. All staff that may see or process your Personal Data follow strict confidentiality rules and will not disclose any of this personal information without a legitimate reason (for example, if it is requested by law enforcement via official channels, according to the relevant country’s legislation). We would always carefully investigate any third-party requests for access to your Personal Data to determine their legitimacy and whether they outweigh your rights to data privacy.

If you would like to know more about how we protect your Personal Data, get in touch with us via the Contact form.

Sharing Your Personal Data

We share some of your Personal Data with other Data Processors required for our website to function. This includes, for example, the IT service providers we use to make our website available to you. In addition, we may share your Personal Data with the required third parties as per the clauses in this policy, whenever applicable.

Your Rights

Below we have outlined all the privacy rights granted to you by the GDPR and any exceptions that apply to them. Contact us if you have further questions.

(a) Subject Access: You can ask any Data Controller to provide you with access to any Personal Data of yours we have on hand.

(b) Rectification: If you deem that a Data Controller has recorded your Personal Data incorrectly, you have the right to ask them to change it.

(c) Erasure: You have the right to request that a Data Controller deletes your Personal Data and any copies of it. Additional Data Collectors that may have records of your Personal Data should be informed.

(d) Restriction: In some circumstances, for instance, when handling complaints, you may ask a Data Controller to restrict some of your Personal Data and its processing.

(e) Portability: You have the right to request that a Data Controller sends any of your Personal Data they have on hand to a third-party entity under the GDPR.

(f) File a complaint: You can file a formal complaint regarding the collection, storage, or processing of your Personal Data with the relevant authority within your country of residence.

You may also have the right to:

Other exceptions may apply based on local laws regarding privacy issues. Contact us if you have any further questions. We would do our best to respond to you as early as possible, but not later than within one (1) month of your request.

Definitions

As per data protection laws, including the GDPR and more, we have used several fixed terms throughout this privacy statement. Below you can find the definitions of each of these terms.